Resume

Work
Experience

2023 - Present

Improve internal communications by creating structured meeting agendas, streamlining updates through email and Slack, and utilizing SurveyMonkey for feedback, boosting employee satisfaction by 35% within a year.
Optimize client engagement by employing Google Forms for requirement gathering and Monday.com for project tracking, enhancing transparency and collaboration.
Developed and implemented a remote onboarding strategy using Slack for Q&A support, Google Meet for live training, and a Notion-based onboarding program.
Manage 10+ weekly meetings between graphic designers and clients through video conferencing and organize offsite meetings, improving collaboration and decreasing project turnaround time by 15%.

2022 - 2023

Led bi-monthly tax law webinars, managing client meetings, webinar flow, branded presentations, and event logistics across Invitario, Pimcore, and WordPress to drive engagement.
Utilized Webex analytics, conducting further analysis in Excel to assess engagement trends, attendance patterns, and audience feedback, enhancing data-driven decision-making for future webinar content strategies.
Developed and executed a marketing strategy for the WTS Global event, creating LinkedIn posts, website updates, event invites, and a targeted social media campaign driving up engagement by 25%.
Managed monthly internal events, overseeing logistics, vendor contracts, and onsite operations, cutting costs by 20% through vendor negotiations, budget optimization, and strategic resource allocation.

2021 - 2022

Hosted global webinars via Demio, ensuring accessibility across time zones and increasing attendance by 40+ students per session through targeted Mailchimp campaigns, with an average of 200 attendees
Optimized webinar content based on student feedback, increasing attendance by 25% and aligning topics with marketing KPIs, contributing to a 15% growth in program enrollments.
Introduced post-event surveys and a student referral system, improving content relevance, retention, and engagement while increasing sales through peer recommendations.
Served as the main point of contact for students, fostering engagement through personalized outreach and ongoing support.

2018 - 2020

Responsible for creating and executing engaging events that fostered a strong sense of community among co-working members. This role involved planning networking and wellness events, collaborating with local businesses for partnerships, and utilizing marketing channels to enhance member engagement and retention.
Planned and executed weekly events for over 600 members within a set budget in various topics such as business development, wellness, and consulting, resulting in a 35% increase in participation within a year.
Utilized various marketing tools and platforms, including weekly newsletters, social media channels, external events, and the Mindspace app to drive community engagement and promote the co-working space.
Achieved an occupancy rate of 98% over a year through inbound/outbound sales, contract negotiations, and member retention.

2025

Drexel University

2015 - 2017

University of Limerick, Ireland

2010 - 2014

California State University, Chico

2014

San Diego State University

Soft Skills: Project Management, Event Planning, Stakeholder Management, Content Creation, Marketing Collaboration, Data-Driven Decision Making, Team Support, Compliance Management, Vendor Negotiation, Budget Management, Sales and Customer Retention, Time Management, Adaptability, Problem-solving

Technical Skills: Microsoft Office, Google Workspace, Salesforce, WordPress, Demio, Zoom, Teams, WebEx, Pimcore, HubSpot, Canva, Mailchimp, Monday.com, Jira, Slack, Outlook, Amadeus, Asana, Hive, Notion
Miscellaneous: Dual Citizenship - USA / Europe